Privacy Policy
Last updated: January 2025
The eTokrie Rider App, we values your trust and is committed
to protecting your personal information. This Privacy Policy explains how we
collect, use, and safeguard your data when you use our rider delivery services.
1. Information We Collect
We may collect the following information to operate our services efficiently:
- Full name and contact details
- Mobile number and email address
- Profile photograph
- CNIC or identity details (if required)
- Vehicle registration and license information
- Delivery orders and transaction history
2. Location Data
Location access is essential for delivery operations. We collect real-time GPS
location data to assign orders, track deliveries, and provide navigation support.
Location tracking is active only during operational use of the app.
3. Use of Information
- Rider verification and authentication
- Order allocation and delivery tracking
- Operational communication and notifications
- Improving app performance and service quality
- Fraud detection and platform security
4. Information Sharing
We do not sell or trade your personal data. Information may be shared only with:
- Customers and merchants for order fulfillment
- Trusted service providers supporting app functionality
- Authorities when required by law or legal process
5. Data Protection
We apply appropriate technical and organizational measures to protect your data.
While we strive for strong security, no system is completely immune to risks.
6. Your Rights
You have the right to review, update, or request deletion of your personal data.
You may discontinue use of the app at any time.
7. Children’s Privacy
eTokrie Rider App is strictly intended for users aged 18 or above.
We do not knowingly collect information from minors.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be reflected
on this page with an updated revision date.
9. Contact Information
For any privacy-related concerns, please contact us:
Email: support@etokrie.com
Website: www.etokrie.com